Frequently Asked Questions

An AgentPulse business agent handles one clearly scoped, recurring workflow — such as qualifying enquiries, retrieving approved knowledge, or preparing response drafts. Role, data access, approvals, and human handoff are defined for that process.

We select one measurable workflow, map its data flow and boundaries, configure the agent, and test it with human approval. After four to six weeks, quality, time, cost, and failure data inform the decision on continued operation.

Frequent, rule-based knowledge workflows with verifiable outcomes are a good fit: website enquiries, service inboxes, response drafts, briefings, and internal information requests. Autonomous payments, contracts, or broad system access are not suitable starting points.

We store account, usage, and feature-dependent content data. Transport is encrypted, and AI requests are sent to the selected model provider. AgentPulse is operated in Frankfurt. Our privacy policy explains the exact data flows and retention periods.

Yes. Depending on configuration, AgentPulse supports website, Telegram, and Discord channels. API keys, webhooks, and a public REST API are also available for custom workflows. We review the right integration during the pilot.

AgentYard provides operations, status and usage visibility, and technical support. The business retains subject-matter responsibility and approval authority. During the pilot, we jointly define owners, escalation paths, and human handoff.

The Marketplace remains available for isolated specialist tasks. The B2B offer focuses on continuously operated AgentPulse workflows tailored to a concrete business process and introduced with defined controls.